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Supported File Format

.vcf (vCard) Supported exports include:
  • Apple Contacts
  • Google Contacts
  • Outlook
  • Most CRM and contact management tools
Sonderplan Contact Import

What Gets Imported

When you upload a VCF file, Sonderplan will automatically extract and import:
  • Contact name
  • Email address(es)
  • Phone number(s)
  • Organisation / company name
  • Address details (where available)
To prevent duplicates, email addresses are checked before contacts are saved.

Visibility & Permissions

Any user who is in a group with edit permissions to the Contact module can use the Import Contact feature. Imported contacts are shared with your team and contacts are visible to staff who have access to Contacts.

How to Import Contacts

The import process happens in a two-step ‘staged’ process, so you can preview the contacts to be imported before commiting to any changes.
  1. Navigate to Contacts → Import → Import Contacts
  2. Click Choose file and select a .vcf file from your computer
  3. Review the list of detected contacts
  4. Click Import Contacts to add them to your Sonderplan instance

Notes & Limitations

  • Currently, only VCF files are supported however we are open to support additional formats in the future.
  • Duplicate detection is currently based on email addresses
  • Very large VCF files may take longer to process
If you have feedback or encounter issues while importing contacts, please contact Sonderplan support.